Simply browse our website, select your desired item and size, add it to your cart, and proceed to checkout. You can pay via Cash on Delivery (COD) or online using JazzCash, Easypaisa,
Visa, or Mastercard.

Yes, COD is available across all cities in Pakistan. Simply select 'Cash on Delivery' at checkout. Please ensure you have the exact amount ready when your order arrives.

Yes! We offer an exclusive discount when you choose any online payment method (JazzCash, Easypaisa, Visa, Mastercard) at checkout. The discount is applied automatically — no code
required.

Yes, you can message us on WhatsApp at +92 325-7467777 and our team will assist you with your order. However, for the best experience and order tracking, we recommend ordering
directly through our website.

Absolutely. Our website uses SSL encryption and all payment transactions are processed through secure, certified payment gateways. We never store your card or payment details.

Each product page includes a detailed Size Chart with measurements in inches and centimetres. We recommend measuring yourself and comparing with the chart before ordering. If you are between
sizes, we suggest sizing up.

We make every effort to display product colours as accurately as possible. However, slight variations may occur due to differences in screen settings, lighting, and photography. If you have any concerns about a specific colour, please WhatsApp us and we can share additional photos.

Fabric details are listed
in each product description. We use a range of premium fabrics including lawn,
chiffon, silk, and cotton blends. If you have a specific fabric query, feel
free to contact us.

At this time, most of our range is ready-to-wear. Some unstitched pieces are available which can be tailored as per your preference. Please check individual product listings for details.

For customers in Faisalabad, we offer 2-hour delivery (for orders placed before 6:00 PM). For other major cities, delivery takes 2–3 working days. For other areas across Pakistan, please allow 3–5 working days.

Yes! Orders placed before 6:00 PM from Faisalabad are eligible for our express 2-hour delivery service at no extra charge. Orders placed after 6:00 PM will be delivered the following morning.

Standard shipping is Rs. 200 nationwide. Shipping is FREE on all orders above Rs. 1,000. Faisalabad delivery is always FREE.

Yes. Once your order is dispatched, you will receive a WhatsApp notification with your tracking details. You can also contact us directly for an update on your order status.

Our courier will attempt delivery up to two times. If you are unavailable on both attempts, the package will be returned to us. Please ensure your contact number is correct and you are reachable on the delivery day.

Yes, returns and exchanges are accepted within 7 days of delivery, provided the item is unused, unwashed, and in original condition with all tags intact. Please refer to our full Refund & Return Policy for details.

We sincerely apologise if this happens. Please contact us within 48 hours of delivery via WhatsApp (+92 325-7467777) with your order number and photos of the issue. We will arrange a free replacement or full refund immediately.

Approved refunds are processed within 7–10 working days. COD refunds are issued via bank transfer or JazzCash/Easypaisa. Online payment refunds are returned to the original payment method.

You can reach us via: WhatsApp / Phone: +92 325-7467777 | Email: Info@zenithoutfit.com | Instagram: @zenithoutfitpk | Website: zenithoutfit.pk. We are available Monday to Saturday, 9:00 AM – 9:00 PM PKT.

Our team is available Monday to Saturday from 9:00 AM to 9:00 PM Pakistan Standard Time (PKT). WhatsApp messages received outside these hours will be responded to the following morning.

We take all complaints seriously and are committed to resolving them promptly. Please WhatsApp us at +92 325-7467777 or email Info@zenithoutfit.com with your order number and details. We aim to resolve all complaints within 24 hours.